Customer Service


Dear customer:

Hello!
First of all, thank you very much for choosing our products, when you choose our products, you have the right to enjoy the company's good after-sales service.
A. Provide technical advice to your company;
Provide strong technical support to your company;
C. We provide free electrical PLC program changes or upgrades;
D. We can provide some parts drawings of the machine to facilitate users to replace wearing parts outside the warranty period;
E. We will inform you of the technical upgrade, improvement and other information of the product in a timely manner;
F. product quality three guarantees one year, one year after the provision of cost maintenance;
G. If your participation in major tenders or equipment certification requires our technical personnel to cooperate, we will actively cooperate with your work;
H. For customer complaints, respond within two hours. If it is confirmed that it is the cause of our company's products, according to the different distances, our company will rush to the scene to deal with them within the agreed time.